Providing Choice Within eCommerce with Product Variants

We all like having choices and when you shop online you expect choice. An online storefront naturally has more selection than a traditional storefront. That’s the promise of the long tail of eCommerce and the simple, pragmatic reality of limited space.

So being online means you should provide your customers with more selection. Being online also means you should provide your customers with a positive user experience, critical to their satisfaction and to you driving incremental online revenue.

Say you sell clothing. You will certainly sell the same type of product, say a jacket, but in different sizes and colors. How do you present that product in way that is easy for your customers to view and select, without forcing them to scroll and scroll and…you get the idea…through multiple images? How do you make is easy for them to do what matters to you the most – make that purchase?

Enter Product Variants, which is defined as a group of identical products that only differ by specific attributes, of which the most common are size, colour, material, pattern, and price. A jacket in 3 sizes and 4 colors may have a total of 12 variants.

Let’s go back to our clothing store analogy. Instead of having to add multiple products to your store for each jacket color or size, you can offer all the multiple product options from a single product in your store.

What your site looks like without Product Variants

And What Your Site Can Look Like With Product Variants

How Product Variants Can Help Your eCommerce Business?

Two ways product variants can help improve your online presence are through increased clickthru rates and enhanced user experience.

-Increased Clickthru – customers looking for a specific item (say a brown jacket) might not find it in the search results unless you use product variants. Onsite search is often an overlooked aspect of site design, but an essential contributor to online conversion.

-Enhanced User Experience – without product variants, your customers would not be able to click on a product and look through the variants to make a customized purchase. Instead they may be forced to scroll through countless product images. If you don’t provide your customers with a simple way to select the right product (variant) you are providing them with a reason to go shop elsewhere.

Let’s Recap: How Product Variants Can Help Your Online Presence

Product Variants make it easier for you to maintain your online catalog and easier for your customers to select the right product and make the purchase.

-Your customers expect an easy-to-navigate, organized eCommerce experience. Product Variants make it easier for customers to navigate your store by combining products with multiple options and choices.

-Product complexity is not your customers’ problem. Product Variants allow you to simplify what can often be a complex inventory. In other words, you can present complexity in a simple, easy-to-view online inventory.

-They say variety is the spice of life. When it comes to your eCommerce presence it certainly broadens product appeal for your customers and increases satisfaction rates.

Product Variants give your customers the power of choice while improving their experience online.

Want to learn more about how you can add product variants to your commercebuild platform to improve user and experience and increase sale? Check out the commercebuild Helpdesk or to set up a demo, contact sales@commercebuild.com. We’d love to help!

Emmanuel

Emmanuel Mouchel

Explorer . Gastronome . Sports Enthusiast .

commercebuild Product Manager


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